Frequently asked questions to help you buy a voucher, a gift box or an item - LE PRE - XAVIER BEAUDIMENT
Are gift boxes sent immediately after purchase?
Your gift box is sent immediately after purchase, in digital format, so that the recipient can book their dates at our establishment LE PRE - XAVIER BEAUDIMENT.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available for a night's stay at our 4-star hotel LE PRE - XAVIER BEAUDIMENT.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift check sent directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at LE PRE - XAVIER BEAUDIMENT.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
When making your purchase, you can choose to send the box set by email, by mail, or to pick it up directly on site. The recipient can then book their dates at the establishment LE PRE - XAVIER BEAUDIMENT.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, and you will benefit from the best rate directly from our establishment LE PRE - XAVIER BEAUDIMENT.
How do I create a group fund and invite people?
To create a kitty and offer a stay at LE PRE - XAVIER BEAUDIMENT, select the dedicated option during your online purchase. You can then invite participants by email or link sharing, and customize your gift box to your liking.
How can I choose the amount for a gift card?
At LE PRE - XAVIER BEAUDIMENT, you can choose from the available gift boxes, each with a predetermined amount suitable for different desires and budgets.
How can I log in to my account?
To access your account on our website, enter your email address and password on the login page. If you have forgotten your password, use the reset option available on the same page. At LE PRE - XAVIER BEAUDIMENT, we ensure that your shopping experience is as simple and pleasant as possible.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button in our establishment LE PRE - XAVIER BEAUDIMENT.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time to give to your loved ones. They will all be included in your order and shipped together by LE PRE - XAVIER BEAUDIMENT.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the item. You can also empty your entire cart using the dedicated option on our LE PRE - XAVIER BEAUDIMENT website.
How do I purchase or give a gift box?
To offer a LE PRE - XAVIER BEAUDIMENT gift box, choose your box, add it to your cart, and personalize it with a message before finalizing your purchase. The recipient can then book their dates directly with the establishment.
Can we give a gift certificate and let the recipient choose the experience?
You can offer a gift certificate allowing the recipient to choose their experience from our available gift boxes. They can then select the hotel-restaurant LE PRE - XAVIER BEAUDIMENT for a gastronomic stay in Auvergne-Rhône-Alpes.
Can I modify or cancel my order?
Modifications or cancellations to your gift box order depend on the conditions specified at the time of purchase. You can book your dates at LE PRE - XAVIER BEAUDIMENT according to availability and the terms indicated in your box.
Is the gift box customer service reachable by email?
You can send us an email for any questions regarding your gift box. We commit to responding within 48 business hours, at our establishment LE PRE - XAVIER BEAUDIMENT.
Is the gift box customer service reachable by phone?
Customer service is available by phone from Monday to Friday, 9 AM to 6 PM for any questions regarding your gift box at LE PRE - XAVIER BEAUDIMENT.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal account on the LE PRE - XAVIER BEAUDIMENT website. Log in with the credentials provided at the time of purchase to access this information.
Is there an online chat available for questions about gift boxes?
The online chat is available on our website to answer your questions about our gift boxes. The opening hours are indicated on the contact page of our establishment LE PRE - XAVIER BEAUDIMENT.
Is there a dedicated customer service for gift boxes?
The recipient of a gift box can book their dates at the establishment LE PRE - XAVIER BEAUDIMENT and enjoy their gastronomic experience according to availability and the conditions specified at the time of purchase.
Is there a dedicated FAQ for gift boxes?
Here you will find answers to your questions about using your gift box for LE PRE - XAVIER BEAUDIMENT. This way, you can book your stay dates and fully enjoy our establishment.
Is spa access included in my gift box?
Access to the spa depends on the options included in your gift box. Your stay at LE PRE - XAVIER BEAUDIMENT can be customized to your liking.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has access to the same services as other customers, subject to the availability and reservation conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed in the information booklet that comes with it. You will find, among other things, an offer for one night in one of the five contemporary rooms of our 4-star hotel LE PRE - XAVIER BEAUDIMENT.
Is parking included in my gift box?
The gift box does not include parking. To fully enjoy your stay in the heights of Clermont-Ferrand, check the parking arrangements directly with the establishment LE PRE - XAVIER BEAUDIMENT.
Is breakfast included in my gift box?
Breakfast is not systematically included in the gift boxes of the restaurant LE PRE - XAVIER BEAUDIMENT. Please check the conditions of your gift box to confirm the included services.
Is special attention given to the recipient of a gift box?
The recipient of a gift box at LE PRE - XAVIER BEAUDIMENT will receive special attention during their stay, with the possibility to book dates according to the establishment's availability.
Is a welcome drink included in my gift box?
Your gift box includes a welcome drink upon your arrival at the hotel-restaurant LE PRE - XAVIER BEAUDIMENT.
Should we bring towels to the Spa?
The towels are provided by the establishment LE PRE - XAVIER BEAUDIMENT for your comfort during your stay.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your preferences. Each box allows you to enjoy a night at our 4-star hotel LE PRE - XAVIER BEAUDIMENT, located on the heights of Clermont-Ferrand.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital or paper format. The lucky recipient can then book their dates at the establishment LE PRE - XAVIER BEAUDIMENT.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for large quantity purchases, with a customized quote based on the ordered volume at LE PRE - XAVIER BEAUDIMENT.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer customized solutions for corporate committees, with preferential rates and customization options tailored to your needs, at our establishment LE PRE - XAVIER BEAUDIMENT.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, please provide us with your order number and the new details. The email address associated with your gift box will be updated according to the conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
How can I leave a review for my gift box?
To share your experience, log in to your customer account and leave a review. This way, you can express your satisfaction after your stay at our establishment LE PRE - XAVIER BEAUDIMENT.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions of sale on our website or directly at the establishment LE PRE - XAVIER BEAUDIMENT.
Is there a dress code for the gift box?
For your stay at LE PRE - XAVIER BEAUDIMENT, smart attire is recommended for the restaurant, while casual wear is acceptable for the other areas of the establishment.
From what age can I get a treatment?
The minimum age to receive a treatment varies depending on the services offered at LE PRE - XAVIER BEAUDIMENT.
Is it absolutely necessary to make a reservation?
To enjoy your box, a reservation is required at the establishment LE PRE - XAVIER BEAUDIMENT.
How can one access the hotel from the airport?
To access the hotel LE PRE - XAVIER BEAUDIMENT from the airport, you can use public transportation or a taxi service. The establishment is located on the heights of Clermont-Ferrand, offering an unbeatable view of the Auvergne volcanoes.
Is the establishment accessible to people with reduced mobility?
The accessibility of the establishment LE PRE - XAVIER BEAUDIMENT for people with reduced mobility depends on the available infrastructure on site.
Are pets allowed in the establishment?
Pets are accepted at our establishment LE PRE - XAVIER BEAUDIMENT, subject to specific conditions to be checked at the time of booking.
Where can I find the menus?
The menus at the restaurant LE PRE - XAVIER BEAUDIMENT are crafted using wild plants and local products, offering cuisine of the moment and desire. They can be viewed directly on the establishment's website.
What are the hours of operation?
The opening hours of LE PRE - XAVIER BEAUDIMENT are available on their website. You will find all the necessary information to plan your stay.
Is there parking available near the establishment?
The establishment LE PRE - XAVIER BEAUDIMENT has a nearby parking lot to facilitate your stay.
What are the delivery methods for gift boxes/vouchers?
The gift boxes from the restaurant LE PRE - XAVIER BEAUDIMENT can be delivered by email or by mail according to your preference. You will receive your gift box immediately in digital version or as a gift pouch at your home.
Is postal delivery offered?
We offer postal delivery of our LE PRE - XAVIER BEAUDIMENT gift boxes. You can also opt for an immediate digital version or choose a gift pouch delivered to your home.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for stays and gastronomic experiences within our establishment LE PRE - XAVIER BEAUDIMENT.
Is the gift box available in physical format?
You can choose between a physical gift box or a digital version to offer a gastronomic and relaxation experience at LE PRE - XAVIER BEAUDIMENT.
Is the box presented in a neat packaging?
Yes, the LE PRE - XAVIER BEAUDIMENT gift box is presented in an elegant pouch, ready to be given. You can also choose to send it immediately in a digital version.
Is the gift box available in a digital format (e-gift box)?
You can offer a digital gift box for LE PRE - XAVIER BEAUDIMENT, which will be sent via email for immediate use. The recipient can then book their stay dates with complete flexibility.
Can the gift box be sent directly to the recipient?
You can have the box delivered directly to the recipient when placing your order. The box can be sent in digital version or in a gift pouch to their home. Shipping costs are to be expected according to the conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
Do you deliver gift boxes internationally?
The gift sets from LE PRE - XAVIER BEAUDIMENT are available for international delivery. Shipping costs and times vary depending on the destination, with immediate dispatch possible in digital format.
What are the delivery times for gift boxes by mail?
LE PRE - XAVIER BEAUDIMENT gift boxes are shipped within 24 to 48 hours after the order, depending on stock availability and the chosen delivery method. Standard delivery takes 2 to 5 business days in metropolitan France, while express delivery is available for faster receipt.
Is it possible to schedule a delivery date?
You can schedule the delivery date of your LE PRE - XAVIER BEAUDIMENT gift box during your order. The delivery times are indicated during your purchase, and you will receive your box on the chosen date.
Is express delivery available?
The express delivery of your gift box depends on the options available at the time of your order. You can choose immediate delivery in digital version or home delivery with a gift pouch, to fully enjoy your experience at the restaurant LE PRE - XAVIER BEAUDIMENT.
How can I track my order?
To track your gift box order, log in to your account on our website. You will find all the necessary information about your purchase, including the reservation and usage conditions at our establishment LE PRE - XAVIER BEAUDIMENT.
Can I receive my gift box by email or mail?
You have the option to receive your gift box by email or by mail, depending on your choice. The delivery options are available during the order at our establishment LE PRE - XAVIER BEAUDIMENT.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is usually 2 to 5 business days depending on your location. You will receive your gift box in a carefully prepared envelope at the address you provided during your order, at LE PRE - XAVIER BEAUDIMENT.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at LE PRE - XAVIER BEAUDIMENT, your gift box remains valid. You can use it for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your gift box depends on the conditions of the establishment LE PRE - XAVIER BEAUDIMENT. You can book your dates directly with the hotel to enjoy your stay.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service depends on the availability and conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase. You can book your dates at the establishment LE PRE - XAVIER BEAUDIMENT.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the establishment's conditions. You can book your dates at LE PRE - XAVIER BEAUDIMENT to enjoy your stay.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations with a gift box is specified during the booking. The establishment LE PRE - XAVIER BEAUDIMENT invites you to check these conditions at the time of booking.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on the availability of the establishment LE PRE - XAVIER BEAUDIMENT.
Can I convert my gift box into a gift card?
It is not possible to convert your gift box into a gift certificate for use at LE PRE - XAVIER BEAUDIMENT. However, you can use it to book an overnight stay or a gastronomic experience at our establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
LE PRE - XAVIER BEAUDIMENT offers special gift boxes for special occasions like Valentine's Day, Christmas, or weddings. You can discover our offers online and choose the one that best suits the event you wish to celebrate.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
At LE PRE - XAVIER BEAUDIMENT, you will find gift boxes suitable for various occasions, whether it's for a birthday, a bachelorette or bachelor party, or any other special event. Our offers are designed to meet your wishes and those of your loved ones.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes we offer are official and guaranteed without intermediaries or commissions. You thus benefit from the best rate directly from the establishment LE PRE - XAVIER BEAUDIMENT.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the LE PRE - XAVIER BEAUDIMENT gift boxes correspond to those offered by the establishment, including stays in contemporary rooms and a cuisine that highlights the local and wild products of Auvergne. You can offer a unique moment of relaxation and gastronomy, with the possibility of booking dates according to the establishment's availability.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Exchanging one service for another depends on availability at the time of booking. The gift boxes from the restaurant LE PRE - XAVIER BEAUDIMENT offer a unique gastronomic experience, inspired by local products and wild plants from Auvergne.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box at LE PRE - XAVIER BEAUDIMENT.
Is online payment secure?
The online payment for your gift box is entirely secure, allowing you to pay with complete peace of mind. This way, you benefit from the best rate directly from the establishment LE PRE - XAVIER BEAUDIMENT.
Is payment via group or shared payment possible?
Currently, payment via group or shared methods is not available for the gift boxes from LE PRE - XAVIER BEAUDIMENT. You can pay for your order by credit card, bank transfer, or PayPal according to the options offered during your purchase.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer an exceptional gastronomic and hotel experience. They allow you to enjoy an overnight stay or a meal at our establishment LE PRE - XAVIER BEAUDIMENT, where the cuisine highlights local products and wild plants from Auvergne.
Is it possible to pay in installments?
The option to pay in installments is not mentioned as being available for the gift boxes of the restaurant LE PRE - XAVIER BEAUDIMENT.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. This allows you to receive an immediate digital version and home delivery in a gift pouch. Enjoy this unique experience at our establishment LE PRE - XAVIER BEAUDIMENT.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of a gift box at LE PRE - XAVIER BEAUDIMENT.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
All payments made on our site are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at LE PRE - XAVIER BEAUDIMENT.
When purchasing a gift box, do I keep the history of my orders?
Yes, you can view your order history in your customer account, which allows you to track your purchases of gift boxes for LE PRE - XAVIER BEAUDIMENT.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
For your payment, you can use a credit card, PayPal, Apple Pay, or Google Pay. Enjoy the inventive cuisine of Xavier Beaudiment at our establishment LE PRE - XAVIER BEAUDIMENT.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at LE PRE - XAVIER BEAUDIMENT. You can also view it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The recipient can then book their dates directly with our establishment LE PRE - XAVIER BEAUDIMENT.
Can a promotional code be used?
You can use a promotional code when purchasing your gift set. Check its validity and usage in the general terms and conditions of our establishment LE PRE - XAVIER BEAUDIMENT.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The payment is secure and you benefit from the best rate by going directly through our establishment LE PRE - XAVIER BEAUDIMENT.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will then be included with the shipment. This gift box allows you to offer a unique gastronomic experience at the restaurant LE PRE - XAVIER BEAUDIMENT.
Can we add options to your gift box offers?
The LE PRE - XAVIER BEAUDIMENT gift boxes can be personalized according to your preferences, with various options depending on the chosen offers.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a premium packaging for your gift box during your online order, to offer it in the best conditions to your loved one. Enjoy the unique gastronomic experience of LE PRE - XAVIER BEAUDIMENT.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark the special occasion, such as a birthday or a wedding. Choose and personalize your box to your liking to offer a unique experience to the recipient, at LE PRE - XAVIER BEAUDIMENT.
How do I request a refund for a gift box purchased online?
To request a refund for your gift box purchased online, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase, at our establishment LE PRE - XAVIER BEAUDIMENT.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent to you subject to availability. This service is available at our establishment LE PRE - XAVIER BEAUDIMENT.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded. The beneficiary can book their dates at LE PRE - XAVIER BEAUDIMENT to enjoy their gastronomic experience.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the establishment's conditions. You can choose and customize your box with all your desires, directly at our establishment LE PRE - XAVIER BEAUDIMENT.
Does the right of withdrawal apply to the purchase of a gift box?
The gift box from the restaurant LE PRE - XAVIER BEAUDIMENT is non-refundable and non-exchangeable, as it is a service to which the right of withdrawal does not apply.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail is possible according to the conditions specified at the time of purchase, in our establishment LE PRE - XAVIER BEAUDIMENT.
What should I do if the received box is damaged or contains an error?
In case of damaged packaging or error, swift handling is guaranteed according to the purchase conditions. The gastronomic experience and warm welcome at our establishment LE PRE - XAVIER BEAUDIMENT will satisfy you.
Can I get a refund for a gift box if I change my mind after purchase?
The refund conditions for your gift box depend on the purchase terms. You will find these detailed information on the gift box description page, at our establishment LE PRE - XAVIER BEAUDIMENT.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it can no longer be used. We recommend checking the establishment's conditions to know any possible extension options. At LE PRE - XAVIER BEAUDIMENT, we are committed to offering a unique and memorable gastronomic experience.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
How can I redeem the cashback?
To claim your winnings, you will receive a gift card or voucher that you can use to book your stay or culinary experience. You can then enjoy your gift box by booking directly with the establishment LE PRE - XAVIER BEAUDIMENT.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box depend on the specific conditions of the establishment LE PRE - XAVIER BEAUDIMENT. This information is provided at the time of purchase of the box.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift boxes from the restaurant LE PRE - XAVIER BEAUDIMENT are neither exchangeable nor refundable once purchased.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for reservations made with a gift box at our establishment LE PRE - XAVIER BEAUDIMENT. We recommend checking availability when making your reservation to fully enjoy your stay.
Is booking with a gift box subject to availability?
The reservation with a gift box at LE PRE - XAVIER BEAUDIMENT is subject to the establishment's availability. To fully enjoy your stay in the heights of Clermont-Ferrand, it is advisable to book as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at LE PRE - XAVIER BEAUDIMENT.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at LE PRE - XAVIER BEAUDIMENT, have your gift box number ready, which is essential to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the establishment LE PRE - XAVIER BEAUDIMENT. You can book your dates directly with the hotel to enjoy your stay.
Can I use my gift box on holidays?
The use of your gift box at LE PRE - XAVIER BEAUDIMENT may be subject to specific conditions on public holidays. For more information, it is advisable to check the availability and reservation conditions directly with the establishment.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment LE PRE - XAVIER BEAUDIMENT. You will be able to choose your dates directly with the hotel during the reservation.
Can I book online with my gift voucher?
Booking with a gift box is done directly with the establishment LE PRE - XAVIER BEAUDIMENT, by choosing the available dates.
Can I make a reservation by phone with my gift box?
Telephone reservations are possible with your gift box. You will be able to book your stay dates according to the availability of the establishment LE PRE - XAVIER BEAUDIMENT.
Can I make a reservation by email with my gift box?
Booking with a gift box is done directly with the establishment LE PRE - XAVIER BEAUDIMENT, by choosing the dates of your stay.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher. Any additional charges or options, such as extra meals or spa services, are at your own expense. Your stay will take place at our 4-star hotel LE PRE - XAVIER BEAUDIMENT, at the foot of the Auvergne volcanoes.
Is my gift box personalized?
Your gift box is nominative and personalized with the recipient's name. It allows you to book a night at our 4-star hotel LE PRE - XAVIER BEAUDIMENT, located on the heights of Clermont-Ferrand.
Can my gift box be used all at once?
Your gift box for LE PRE - XAVIER BEAUDIMENT is usable in one go. You can book your dates directly with the establishment and fully enjoy your stay or gastronomic experience.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for one night at our establishment LE PRE - XAVIER BEAUDIMENT, located on the heights of Clermont-Ferrand. You can enjoy our cuisine inspired by the wild plants of Auvergne and our contemporary setting with natural charm.
Is my gift box valid in only one establishment?
Your gift box is valid for one night at our 4-star hotel LE PRE - XAVIER BEAUDIMENT, located on the heights of Clermont-Ferrand, at the foot of the Auvergne volcanoes.
Is an upgrade possible with an additional fee using my gift box?
The possibility of upgrading with a supplement depends on the availability at the time of your reservation. You will be able to take advantage of this option if it is available during your stay at our establishment LE PRE - XAVIER BEAUDIMENT.
Can someone else use my gift box?
The gift box you received is personal and can only be used by yourself. You can book your stay dates at our establishment LE PRE - XAVIER BEAUDIMENT to fully enjoy your gastronomic and relaxation experience.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested during your stay according to the establishment's conditions. The details are specified on your gift box for a night at our 4-star hotel LE PRE - XAVIER BEAUDIMENT.
Is an ID required upon arrival when using a gift box?
Upon your arrival at the hotel-restaurant LE PRE - XAVIER BEAUDIMENT, a piece of ID may be requested to validate your reservation made with a gift box.
Do you accept pets?
The presence of pets depends on the conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. You will be able to choose your stay dates at our 4-star hotel LE PRE - XAVIER BEAUDIMENT, located on the heights of Clermont-Ferrand.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can make your purchase as a guest, directly at our establishment LE PRE - XAVIER BEAUDIMENT.
Is my gift card divisible? Can I use it multiple times?
Your gift check can be used in several installments, depending on the availability at our establishment LE PRE - XAVIER BEAUDIMENT.
What are the check-in and check-out times?
Arrival and departure times are set according to the reservation conditions of our establishment LE PRE - XAVIER BEAUDIMENT.
What services are included in a gift certificate?
The services included in a gift voucher for LE PRE - XAVIER BEAUDIMENT include an overnight stay in one of their five contemporary rooms, offering a rejuvenating experience at the foot of the Auvergne volcanoes. The recipient can book their dates directly with the establishment and enjoy innovative cuisine that highlights the local and wild products of the region.
What is the difference between a gift box and a free amount voucher?
A gift box for LE PRE - XAVIER BEAUDIMENT allows you to choose from predefined experiences such as an overnight stay or a meal, while a voucher with a free amount gives you the freedom to pay for a service of your choice up to the indicated amount.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You will find all the necessary information before making your purchase at LE PRE - XAVIER BEAUDIMENT.
How do I use a gift box during booking?
To use your gift box at LE PRE - XAVIER BEAUDIMENT, book directly with the establishment mentioning your unique code. The recipient can choose their stay dates and enjoy the gastronomic experience offered.
Can the gift box be transferred to a third party?
The gift box can be given to a third party. Simply indicate this during the order or modify the beneficiary directly on your account. The beneficiary can then book their dates at the establishment LE PRE - XAVIER BEAUDIMENT.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the specific conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
What is the validity period of a gift box?
The validity period of a gift box for LE PRE - XAVIER BEAUDIMENT is usually 1 to 3 years. This period allows the recipient to choose the dates of their stay at their convenience, while enjoying the unique gastronomic experience offered by the establishment.
Are children allowed?
The establishment LE PRE - XAVIER BEAUDIMENT welcomes children, but it is advisable to check the specific conditions upon booking to ensure a stay suitable for the whole family.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the recipient of the gift box does not spend the entire value, the remaining balance cannot be used. In case of exceeding the value, an additional payment will be required according to the conditions of the establishment LE PRE - XAVIER BEAUDIMENT.
Is the spa access private?
Access to the spa is included in your stay at LE PRE - XAVIER BEAUDIMENT, but it is recommended to check the specific conditions at the time of your booking.
What types of gift boxes do you offer?
We offer gift boxes for gastronomic stays and romantic nights at our 4-star hotel LE PRE - XAVIER BEAUDIMENT, located on the heights of Clermont-Ferrand.